This article offers a definition of a Glue Record, a description of why a Glue Record is needed and how they are resolved through DNS, and how to create a Glue Record through the Cloud Control Panel™(CCP).
A Glue Record is the IP Address of a name server at a domain name registry. Glue Records are fundamental parts of DNS records because they help to resolve DNS servers at a core level. If you would like to change the name servers for a site, you'll have to provide the Glue Records for the new name serves. Without them, a domain name will not work because anyone requiring the DNS information will be stuck in a loop. There is a cyclic dependency of circular referencing. Circular references exist where the name servers for a domain can't be resolved without resolving the domain they're responsible for. Glue Records are additional A records that allow the DNS client to locate name servers.
For example, let's say your domain (yourdomain.com) is using ns1.nameserver.com and ns2.nameserver.com as name servers, but gridfast.net also uses ns1.nameserver.com and ns2.nameserver.com as name servers. This is how the cyclic dependency is created. To break the cycle, DNS systems use Glue Records.
You can also understand Glue Records by understanding A Records. An A record (an A address) is a DNS record that can be used to point your domain name and host names to a static IP address. For example, the A record for gridfast.net includes ns1.gridfast.net and ns2.gridfast.net and their IP addresses. These servers can be reached directly without any further resolution. For a domain name like CloudAccess.net, however, the root DNS servers pass the ns1.gridfast.net and ns2.gridfast.net nameservers, and a further chain of resolution is needed to resolve the DNS. This is when a Glue Record is needed.
Registrars usually provide tools for creating Glue Records in the event that they're needed. CloudAccess.net has provided this tool with in the CCP that enables clients to create a Glue Record and change their nameservers. To get started, log into your CCP. Click on the "Domains" tab and click on the "Manage" button for the domain that you'd like to work with.
In the next window, click on the "Register Nameservers" button.
On the next page, register a new Nameserver and include the IP Address. Save your work and you will have successfully created a Glue Record.
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