Transferring a Domain Name from Go Daddy

This article provides step by step instructions for transferring a domain away from Go Daddy and into an account at CloudAccess.net. The transferring process involves the tasks that are described below. Following the transferring tasks, this article provides information about tracking the progress of the transfer and ICANN rules regarding rejections.

Transfer Task 1: Verify that the domain name is eligible for transfer

Transfer Task 2: Update administrative contact information

Transfer Task 3: Unlock the domain name

Transfer Task 4: Obtain the authorization code or re-tag the domain name

Transfer Task 5: Transfer the domain name to CloudAccess.net

Rejected Transfers

Transfer Task 1: Verify that the domain name is eligible for transfer

To make sure your domain name can be transferred, check the following:

• The domain name has been registered for at least 60 days, and has been at Go Daddy for at least 60 days
• The registrant contact information has not changed for at least 60 days
• The domain name is not in "client update prohibited" status

Transfer Task 2: Update administrative contact information

Before you can transfer a domain, the Administrative contact information (especially the email address) must be up-to-date at Go Daddy.  This is because the Administrative contact receives the transfer request and okays the transfer.

Note: Go Daddy regards any changes to the Registrant contact information to be an "internal transfer" and will reject any transfer requests for 60 days after changes to the Registrant contact information are made. We recommend that you leave the Registrant contact information as-is at Go Daddy. As long as either the Registrant or admin email address is correct, and you re using the auto verification method, you can make any needed changes once the domain name has successfully transferred to eNom.

To update the administrative contact at Go Daddy:

1. Log on to your account at GoDaddy.com
2. On the "Domains" menu, click "My domain names"
3. Click the domain name you want to transfer
4. If the Administrative contact information is incorrect, click the "edit" link next to the Administrative contact at the bottom of the page
5. Update the Administrative contact information and click "OK"

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Transfer Task 3: Unlock the domain name

Before you can transfer a domain name away from Go Daddy, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.

To unlock:

1. On the "My domain names" page, click the domain name you want to transfer
2. In the "Domain Information" section, find the "Locked" row and click "Manage"
3. Select the "Unlock domains" check box and click "OK"

Some TLDs require that you provide an authorization code for your domain name in order to provide an extra level of assurance that the transfer request comes from an authorized source.

Transfer Task 4: Obtain the authorization code or re-tag the domain name

To transfer a .com, .net, .org, .info, or .biz domain name, obtain the authorization code from Go Daddy:

1. On the "My domain names" page, click the domain you want to transfer
2. In the "Domain Information" section, find the "Authorization Code" row and click "Send by email"
3. Click "OK"

To re-tag a .uk domain name:

1. Contact Go Daddy and ask them to retag the domain name to ISP tag eNom
2. Alternatively, you can retag/detag directly through Nominet, for a fee
3. When you transfer a .uk domain name, use the auto verification transfer method
4. You can submit the transfer requests to eNom and Go Daddy in any order
5. If you submit the transfer request to eNom first, you must submit the request to Go Daddy within a week.
6. If you submit the transfer request to Go Daddy first, you must submit the request to eNom by the 8th day of the next calendar month.

Transfers of TLDs (other than those named above) do not require any codes or tags.

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Transfer Task 5: Transfer the domain name to CloudAccess.net

Once you have prepared the domain name at Go Daddy, you're ready to transfer to CloudAccess.net.

To transfer your domain name to CloudAccess:

1. Log into your CloudAccess.net Cloud Control Panel™(CCP)
2. Navigate to "Shop" > "Domains"
3. Click "Add to Cart"
4. Provide the authorization code (EPP Code)
5. Set the "ID Protection" (if needed)
6. Click "Update Cart"
7. Click "Checkout"
8. When the domain name contacts receive email from eNom asking them to approve the transfer, do so by following the instructions in the email.

Rejected Transfers

If your transfer is rejected, reviewing ICANN transfer rules may help you correct the reasons for rejection.

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